Supervisor Transportation

Clean Earth - Pasadena, TX

Full-time - Mid Level

Hybrid - Pasadena, TX

Waste Management and Remediation Services

About the position

The Supervisor Transportation role at Clean Earth involves overseeing the transportation department, managing both on-site and remote technicians. The position is crucial for ensuring efficient route scheduling, maintaining inventory supplies, and providing high standards of customer service. The supervisor acts as a liaison between customer service, operations, and support teams, while also being responsible for staff training, performance evaluations, and compliance with safety regulations.

Responsibilities

• Oversee the transportation department and supervise on-site and remote Technicians.
• Act as the liaison between customer service, operations, and the support team.
• Maintain and manage inventory supplies to ensure adequate inventories are always maintained.
• Manage route scheduling to ensure all scheduled customers are serviced by the end of the day.
• Redirect manpower and resources as required to service customers on routes with operational difficulties.
• Manage the driver debrief process for every route and ensure documentation for every customer transaction.
• Update route comments as required and maintain high customer service standards.
• Manage open order reports to resolve service issues and customer interaction records.
• Monitor operations and staff, recommending changes to optimize resource utilization.
• Review payroll hours to ensure efficiency and necessity of overtime hours.
• Select, train, and develop an effective and diverse workforce.
• Establish performance standards and conduct performance appraisals.
• Coach employees on career development and communicate departmental changes.
• Conduct ride-alongs and spot checks to ensure safe and productive operations.
• Perform pre-employment screening and new CSR orientation.
• Complete daily yard walks and track DOT hours.
• Administer company policies and ensure compliance and safety among employees.
• Conduct regularly scheduled safety meetings and oversee maintenance of Driver Qualification Files.

Requirements

• High school diploma or GED.
• 3+ years of experience driving with a CDL B license.
• 1+ years of supervisory experience.
• Experience using integrated fleet, driver, and compliance management software.

Nice-to-haves

• In-depth knowledge of DOT regulations.
• Experience with JJ Keller software.
• Experience in the hazardous waste industry.
• Ability to sit for extended periods of time.
• Ability to manage multiple tasks to meet deadlines.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Internal mobility program
• Paid time off