Supervisor - Virtual Platform

Westinghouse Electric Company - Cranberry Township, PA

Full-time - Mid Level

Cranberry Township, PA

5,001-10,000 employees

Computer and Electronic Product Manufacturing

About the position

The Supervisor - Virtual Platforms at Westinghouse Electric Company is responsible for leading the Virtual Engineering teams, focusing on operational and tactical aspects, project commitments, resource assignments, and hands-on technical work. This role involves supervising global virtual implementations, managing small to medium-sized projects, and providing second-level support for complex issues in virtualization environments.

Responsibilities

• Supervising global virtual implementation covering the implementation, support, and development of virtualization environments.
• Performing quarterly reviews of direct reports.
• Managing small to medium-sized projects.
• Assisting in the management of associated ServiceNow queues.
• Acting as an escalation point in response to priority incidents.
• Diagnosing and resolving complex issues, providing second-level support to engineers.
• Assisting in operational maintenance and support of VMWare and Citrix environments.
• Implementing automation where possible.
• Ensuring team documentation is up to date and coaching teams in documentation practices.
• Ensuring redundancy and disaster recovery configurations are in place and coaching the team as needed.
• Performing any other related duties prioritized by the Platform Services Manager.

Requirements

• Bachelor's Degree or equivalent experience.
• High level expertise or subject matter expert in VMWare and Citrix.
• Experience in a complex, global engineering and manufacturing organization.
• Demonstrated success in leading large, global Infrastructure teams.
• Experience in project managing small to mid-sized projects.
• Experience delivering highly complex, global programs and projects.
• 7+ years' experience in hands-on support and troubleshooting of Infrastructure Services.
• 3+ years' experience successfully leading geographically diverse technical teams.

Nice-to-haves

• Open to travel once or twice a year for projects or team building sessions.

Benefits

• Competitive Salary
• Comprehensive Health, Wellness and Income Protection Benefits
• 401(k) Savings Plan with Company Match
• Paid Vacations and Holidays
• Opportunities for Flexible Work Arrangements
• Educational Reimbursement Program
• Employee Referral Program