Supervisor

$50,482 - $55,411/Yr

Dynamic Journey LP - Shawnee, KS

Part-time - Mid Level

Remote - Shawnee, KS

About the position

We are seeking a dedicated and experienced Supervisor to join our team at Dynamic Journey LLC. The ideal candidate will possess strong leadership skills and a passion for fostering a positive work environment. As a Supervisor, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service. Your ability to effectively communicate and motivate your team will be key to achieving our organizational goals.

Responsibilities

• Supervise and coordinate daily activities of team members to ensure operational efficiency.
• Conduct interviews and assist in the hiring process to build a skilled workforce.
• Provide training and support to staff, enhancing their skills in customer service and sales techniques.
• Monitor performance metrics and implement strategies for improvement.
• Manage payroll processes, ensuring accurate and timely compensation for all employees.
• Foster a multilingual environment to better serve diverse customer needs.
• Utilize time management skills to prioritize tasks effectively and meet deadlines.
• Engage with customers to resolve issues, enhance satisfaction, and promote sales initiatives.
• Maintain compliance with company policies and procedures while promoting a positive workplace culture.

Requirements

• Proven experience in a supervisory role or similar position.
• Strong customer service orientation with the ability to handle inquiries professionally.
• Proficient in math skills for managing budgets and payroll calculations.
• Excellent time management abilities with a focus on efficiency.
• Experience in sales is preferred; ability to sell products or services effectively is a plus.
• Multilingual skills are highly desirable to facilitate communication with diverse clientele.
• Strong interpersonal skills with the ability to motivate and manage a team effectively.
• Ability to adapt quickly in a fast-paced environment while maintaining attention to detail.

Nice-to-haves

• Experience in sales is preferred; ability to sell products or services effectively is a plus.
• Multilingual skills are highly desirable to facilitate communication with diverse clientele.

Benefits

• Health insurance
• Paid time off