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Tim Hortons - Holly, MI
posted about 2 months ago
Part-time,Full-time - Entry Level
Holly, MI
Food Services and Drinking Places
About the position
As a Supervisor at Tim Hortons, you will play a crucial role in motivating and leading Team Members to provide exceptional service to guests. Your responsibilities will include managing daily operations, training staff, and ensuring high standards of service, quality, and cleanliness in a fast-paced restaurant environment.
Responsibilities
- Managing labour costs through effective floor management
- Controlling food & paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Train, remind and encourage Team Members to follow all Health & Safety policies and programs
- Coach & discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Foster a positive work environment through leadership and example
Requirements
- Minimum 1-year experience in the quick-service restaurant industry
- Secondary (high) school graduation
- Strong leadership and interpersonal skills
- Excellent written and verbal communication
- Customer service mindset
- Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
- Clearview experience an asset
