Supervisory Air Traffic Control Specialist (Operations Supervisor)

United States Department of Transportation - Milwaukee, WI

Full-time - Manager

Milwaukee, WI

Administration of Economic Programs

About the position

The Supervisory Air Traffic Control Specialist (Operations Supervisor) position at the Federal Aviation Administration (FAA) in Milwaukee, Wisconsin, is a critical role within an ATC-8 level terminal facility. This position is responsible for planning and directing operations within designated areas of responsibility, ensuring the safety and efficiency of air traffic control operations. As an Operations Supervisor, you will provide first-line supervision to a team of Developmental and Certified Professional Controllers, overseeing a staff of Air Traffic Control Specialists tasked with executing air traffic control assignments within a specific geographic area. In this role, you will be responsible for planning and assigning work to subordinate employees, setting work priorities and schedules, and approving leave requests. You will also provide guidance, advice, and instruction to employees on both work-related and administrative matters. Evaluating employee performance and recommending performance ratings will be a key part of your responsibilities, as will addressing and resolving employee complaints and grievances. You will identify and arrange for the developmental and training needs of your team, seeking ways to improve production and enhance the quality of work. Additionally, you will adjust staffing levels and work procedures to align with resource decisions made at higher levels, recommend goals and objectives for your area, and track accomplishments. A significant aspect of your role will involve communicating and reinforcing diversity and Equal Employment Opportunity (EEO) policies and programs in all areas of responsibility, including selections, training, and transfers. You will support and participate in the labor management partnership process, fostering a work environment where all employees are treated fairly and equitably. Your performance will be evaluated based on the effectiveness with which assigned program objectives are achieved.

Responsibilities

• Provide first line supervision to a team of Developmental and Certified Professional Controllers.
• Supervise a staff of Air Traffic Control Specialists responsible for air traffic control assignments.
• Plan and assign work to subordinate employees, setting work priorities and schedules.
• Approve leave requests and provide advice, counsel, and instruction to employees.
• Evaluate employee performance and recommend performance ratings.
• Address and resolve employee complaints and refer grievances to higher management.
• Identify and arrange for developmental and training needs of employees.
• Seek ways to improve production and increase the quality of work directed.
• Adjust staffing levels and work procedures based on higher-level resource decisions.
• Recommend goals and objectives for the area and track accomplishments.
• Communicate and reinforce diversity and EEO policies and programs in all areas of responsibility.
• Support and participate in the labor management partnership process.

Requirements

• Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks).
• Must have been facility rated or area certified for at least 1 year (52 weeks) at an Air Traffic Services (ATS) facility.
• Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility.

Benefits

• Equity, transparency, accountability, collaboration, and communication in the workplace.
• A diverse workforce that promotes a culture of belonging and respect for personal dignity.
• Participation in the Department of Transportation's Drug and Alcohol Testing Program.