United States Department of the Treasury - Kansas City, KS

posted 3 days ago

Part-time,Full-time - Manager
Onsite - Kansas City, KS
Executive, Legislative, and Other General Government Support

About the position

The position is for a Front Line Manager within the Taxpayer Services Division at the IRS, responsible for overseeing and managing a team to ensure effective service delivery. The role involves planning, assigning work, evaluating performance, and providing guidance to employees, as well as addressing employee concerns and fostering a productive work environment.

Responsibilities

  • Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
  • Assign work to subordinates based on priorities and the capabilities of employees.
  • Evaluate work performance of subordinates and make recommendations for recognition or disciplinary action.
  • Provide advice, counsel, or instruction to employees on work and administrative matters.
  • Interview candidates for positions and recommend appointments, promotions, or reassignments.
  • Resolve complaints from employees and refer grievances as appropriate.
  • Effect minor disciplinary measures and recommend actions in more serious cases.
  • Identify developmental and training needs of employees and arrange for necessary training.
  • Initiate improvements in production, work processes, and quality of work.

Requirements

  • One year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level in the Federal service.
  • Experience demonstrating management/leadership skills, including applying management techniques and overseeing program objectives.
  • Experience applying regulations and principles to oversee planning and implementation of technical programs.
  • Experience in effectively interacting with internal and external customers.

Nice-to-haves

  • Experience in project/program management or as a team lead.
  • Technical advisory experience in a relevant field.

Benefits

  • Access to a range of federal employee benefits including health insurance, retirement plans, and paid time off.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service