Supervisory Information Technology Specialist (Section Chief)

$105,029 - $161,349/Yr

Bureau of Prisons - Kansas City, KS

Part-time,Full-time - Mid Level

Onsite - Kansas City, KS

Justice, Public Order, and Safety Activities

About the position

The Supervisory Information Technology Specialist (Section Chief) at the Department of Justice is responsible for overseeing and managing IT-related duties within the Bureau of Prisons. This role requires a technical expert in personal computer hardware, local area networks, and telecommunications, ensuring the effective implementation and maintenance of IT systems. The position involves staff training, operational reviews, and serving as a resource for information resource management techniques.

Responsibilities

• Serve as a technical expert in personal computer hardware, local area networks, and telecommunications.
• Perform major diagnostics and troubleshooting on personal computers and related equipment.
• Oversee regional IT-related duties, including guidance and staff training on information systems and security.
• Coordinate institution staff assistance and ensure operational reviews are conducted timely.
• Implement, maintain, and support the Bureau of Prisons' video teleconferencing system.

Requirements

• U.S. Citizenship is required.
• Must have IT-related experience demonstrating competencies in attention to detail, customer service, oral communication, and problem-solving.
• Specialized experience at the GS-12 level or equivalent in federal service is required.

Nice-to-haves

• Experience in designing and implementing complex security and system software for personal computers on a wide area network.
• Experience developing plans and programs to enhance employee performance.

Benefits

• Comprehensive benefits package as a federal employee.
• Access to a range of benefits designed to make federal careers rewarding.