Supervisory IT Specialist

$153,280 - $252,912/Yr

United States Government - McLean, VA

Full-time - Manager

Onsite - McLean, VA

Executive, Legislative, and Other General Government Support

About the position

The Supervisory IT Specialist in the Office of Information Technology's Operations Division is a hands-on leadership role responsible for managing all aspects of IT operations, including end-user support, records management, administrative support, change control, and communications planning. The position involves developing strategies for technology operations, supervising a team of IT specialists, and communicating effectively with senior management.

Responsibilities

• Make recommendations on strategies and new capabilities for user support, equipment, internal processes, and communications planning.
• Supervise a staff of information technology specialists supporting agency end users, including Tier 1 support, records management, and OIT communications.
• Supervise FCA's Change Control Board, identifying issues and implementing appropriate process improvements.
• Assign staff to projects and provide oversight in the development and execution of project plans.
• Develop and maintain communications plans for Office of Information Technology activities, including project intake and major project updates.
• Manage contracts and vendors for support of operational infrastructure.
• Provide written analysis and oral presentations, along with recommendations, on potential capability enhancements and new technologies.

Requirements

• Must be a U.S. citizen.
• One year supervisory or managerial probationary period, unless previously served.
• Current FCA career or career conditional competitive service employee.
• One year of specialized experience equivalent to the VH-40 (GS-14) band level in the Federal service.

Nice-to-haves

• Experience in operational technologies, including ticketing systems and end-user equipment.
• Experience developing and executing strategies for operational solutions and improvements.

Benefits

• Salary range of $153,280 - $252,912 per year, including locality pay.
• Telework eligibility as determined by agency policy.