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The Supervisory Medical Support Assistant (SMSA) position at the Michael E. DeBakey VA Medical Center is a key role within the Health Administration Service, located in Humble, Texas. The SMSA serves as the direct line supervisor for Advanced Medical Support Assistants (AMSA) and Medical Support Assistants (MSA), ensuring high-quality patient services and efficient clinic operations. This position involves overseeing staff, resolving complex issues, and maintaining appointment schedules, all while promoting a collaborative care delivery model.