SUPERVISORY SALES ASSOCIATE (FULL TIME)

Navy Exchange Service Command - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

General Merchandise Retailers

About the position

The Supervisory Sales Associate plays a crucial role in representing the company to both customers and associates. This position focuses on enhancing the brand image while ensuring a positive and productive work environment. The associate will assist customers in recognizing their needs for products and services, lead a team of associates, and maintain a continuous learning atmosphere to stay updated on product offerings.

Responsibilities

• Proactively engage with customers and establish connections.
• Direct customers to merchandise and inform them about promotions and events.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and organization.
• Cross-sell and upsell products based on customer needs.
• Process transactions using a Point-of-Sales system and handle cash accurately.
• Complete inventory processes and ensure merchandise is properly checked in.
• Provide direction and training to sales associates and manage tasks effectively.
• Adhere to assigned work schedules and follow through on assignments.

Requirements

• 1-2 years of retail or relevant work experience required.
• 1 year of lead or supervisory experience preferred.
• Moderate level of product knowledge and ability to train others.
• Strong interpersonal and communication skills.
• Basic math skills and ability to handle cash transactions.
• Ability to multi-task and work as part of a team.

Nice-to-haves

• Experience in a fast-paced retail environment.
• Knowledge of current retail trends and promotions.

Benefits

• Flexible scheduling options.
• Opportunities for professional development and training.