Supply Chain Finance Product/Delivery Channel Manager (AVP)

$173,000 - $190,000/Yr

MUFG Bank - New York, NY

Full-time - Mid Level

New York, NY

10,001+ employees

Credit Intermediation and Related Activities

About the position

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. This role involves providing support for the business strategy and product delivery for Supply Chain Finance (SCF) in partnership with outside parties, SCF Business Head/Team Members, and functional partners. The responsibilities include documenting business requirements for enhancements to our platforms, following up with business users to solicit feedback and incorporate the voice-of-the-customer, and authoring user documentation for both internal and external audiences to drive platform usage and reduce inquiries. Additionally, the role requires executing business validation testing to support monthly and ad-hoc software releases, assisting in roadmap prioritization by managing JIRA backlog, and creating communications on software releases for internal and external audiences. The position also entails training the broader team on system features and new enhancements, validating and monitoring plans on a quarterly basis to provide status on release goals, and troubleshooting production issues as needed. The candidate will work with the broader team to prepare for new and expanded client integrations by providing bespoke testing, if required, and defining opportunities for end-to-end automation.

Responsibilities

• Document business requirements for enhancements to our platforms; follow up with business users to solicit feedback and incorporate the voice-of-the-customer.
• Author user documentation for both internal and external audiences to drive platform usage and reduce inquiries.
• Execute business validation testing to support monthly and ad-hoc software releases.
• Assist in roadmap prioritization by managing JIRA backlog, documenting priorities based on joint-planning sessions.
• Create communications on software releases for internal and external audiences, as appropriate; ensure necessary approvals.
• Train broader team on system features and new enhancements for demonstration purposes; conduct demonstrations, as needed.
• Validate/monitor plan on a quarterly basis to provide status on release goals.
• Face-off with IT team to address detailed design and function questions.
• Troubleshoot production issues, as needed.
• Work with broader team (i.e., Implementation and Support) to prepare for new and expanded client integrations by providing bespoke testing, if required.
• Define opportunities for end-to-end automation.

Requirements

• A minimum of a four-year college degree or equivalent work experience (e.g., B.A. or B.S.).
• More than 5 years of experience in corporate and/or transaction banking with strong knowledge in Supply Chain Finance, Treasury and/or IT/Operations management.
• Entrepreneurial in approach with a proven track record in assisting in large-scale IT projects.
• Strong influence skills to direct cross-functional partners to deliver end-to-end solutions for targeted segments.
• Excellent oral and written presentation skills.
• Ability to work independently and remotely while collaborating with the SCF team members in Chicago, Danbury, and New York as well as functional partners within the broader MUFG footprint.
• Good organizational skills, simultaneously managing multiple initiatives concurrently.
• Excellent interpersonal communication skills with the ability to work in dynamic and diverse environments with MUFG teams, clients, and suppliers.

Benefits

• Health insurance
• Paid parental leave
• Parental leave
• Retirement plan
• Tuition reimbursement