Supply Chain Operations Specialist I

Cma Cgm - Miami, FL

Full-time - Entry Level

Miami, FL

10,001+ employees

Support Activities for Transportation

About the position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?

Responsibilities

• Develop and provide excellent customer service to internal and external customers at all times; work collaboratively, provide timely communications and instruction and assist with operations as necessary.
• Manage documents for accuracy, such as dates, times, location, counts and related information; apply a basic understanding of transportation and service operations.
• Update operational/customer transportation data in software systems and applications, such as purchase order and shipping and logistics times, rates, date, and details.
• Utilize databases, logs, and other sources to locate and verify information; information is usually more routine and accessible.
• Manage forms, labels, billing, invoices and related documents to ensure timely processing. Track orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details.
• Ensure compliance with company policies and procedures and maintain a safe and effective work environment.
• Assist with identifying potential operational or service concerns, notify appropriate co-workers and assist with resolution.

Requirements

• High School graduate or GED.
• Two years of office experience in a logistics/transportation environment.
• Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Ability to enter, review and verify documentation and information.
• Ability to prepare logs, reports and documents.
• Knowledgeable of customer service principles and practices.
• Understanding of operational and support principles and practices in a related supply chain environment.
• Capable of operating in a fast-paced environment and in both a team and individual contributor environment.
• Ability to communicate with co-workers to provide and receive direction.

Benefits

• Competitive Paid Time Off
• 401(k)
• Health insurance
• Employee benefits platform offering discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
• Pet insurance
• Company paid life insurance
• Accident insurance
• Short- and long-term disability coverage
• Employee assistance plan
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan
• Flexible Paid Time Off programs including company paid holidays
• Tuition reimbursement program