Supply Chain Operations Specialist II

CEVA Logistics - Mt. Juliet, TN

Full-time - Entry Level

Mt. Juliet, TN

10,001+ employees

Truck Transportation

About the position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. As a Supply Chain Operations Specialist II, you will play an essential role in delivering superior supply chain services. You will be responsible for providing exceptional operational support in the supply chain environment, ensuring data integrity and effective transportation operations. Your role will involve managing documents for accuracy, updating operational/customer transportation data in software systems, and ensuring compliance with company policies and procedures. You will also assist in identifying potential operational or service concerns and work collaboratively with co-workers to resolve them. This position requires a high school diploma or GED and two years of office experience in a logistics or transportation environment. You will need to demonstrate basic proficiency in Microsoft Office and other job-specific software applications, as well as possess strong customer service skills and the ability to operate in a fast-paced environment. CEVA Logistics values your professional and personal growth, offering numerous career opportunities for advancement within the company.

Responsibilities

• Develop and provide excellent customer service to internal and external customers at all times.
• Manage documents for accuracy, such as dates, times, location, counts, and related information.
• Update operational/customer transportation data in software systems and applications.
• Utilize databases, logs, and other sources to locate and verify information.
• Manage forms, labels, billing, invoices, and related documents to ensure timely processing.
• Track orders and information through systems, vendors, and related sources.
• Ensure compliance with company policies and procedures and maintain a safe and effective work environment.
• Assist with identifying potential operational or service concerns and notify appropriate co-workers.

Requirements

• High School graduate or GED.
• Two years of office experience in a logistics/transportation environment.
• Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Ability to enter, review and verify documentation and information.
• Ability to prepare logs, reports and documents.
• Knowledgeable of customer service principles and practices.
• Understanding of operational and support principles and practices in a related supply chain environment.
• Capable of operating in a fast-paced environment and in both a team and individual contributor environment.
• Ability to communicate with co-workers to provide and receive direction.

Benefits

• Competitive Paid Time Off
• 401(k) with company match
• Health insurance
• Employee benefits platform offering discounts on gym memberships and various retail, travel, car, and hospitality brands
• Pet insurance
• Company paid life insurance
• Accident insurance
• Short- and long-term disability coverage
• Employee assistance plan
• Voluntary benefits including additional life insurance and legal plan
• Tuition reimbursement program
• Flexible Paid Time Off programs including company paid holidays