Supply Chain Program Director Clinical Service Line ? Orthopedic and Spine

CHRISTUS Health - Irving, TX

Full-time

Irving, TX

Ambulatory Health Care Services

About the position

The Program Director Clinical Service Line will be responsible for the management and development of the service line clinical utilization program and service line while providing support for the implementation of service line projects identified by the internal Supply Chain team, Clinical Leadership, or the Group Purchasing Organization (GPO). This position requires a self-sufficient individual who can interpret facility needs, manage projects from inception to completion, translate objectives, execute outcomes, and present project deliverables to both line staff and executive staff. The role involves serving as a subject matter expert to all CHRISTUS Health facilities and staff, including C-Suite and physicians, ensuring that the clinical utilization program aligns with the organization's mission, vision, and values. The Program Director will establish, track, and monitor the service line’s annual performance objectives, both qualitative and quantitative, and report these on a regular basis to the Team and System Director. This includes developing, maintaining, and updating the service line projects on an annual project/work plan. The director will also provide leadership and serve as a clinical expert to the System Value Analysis Teams and all CHRISTUS Health facilities for the service line, identifying opportunities for custom contracts to fill gaps and increase contract coverage for the CHRISTUS Health System. In addition, the Program Director will assess and quantify clinical utilization opportunities available to CHRISTUS Health, present project rationale, timeline, and opportunity impact for approval, and manage, track, and regularly report on the status of service line projects. The role requires collaboration with team members to develop overall clinical utilization strategies and effective implementation plans, setting and achieving savings targets for the service line while interfacing with various levels of management and external contacts to develop solutions. The director will utilize research, data analysis, and modeling to support project implementation and development of project plans, using evidence-based practice to assist system and facilities with value analysis committees. The position also involves evaluating new products in the facilities, coordinating with implementation teams and suppliers, and cultivating relationships within the facilities.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Follows the CHRISTUS Health guidelines related to HIPAA designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Consistently supports CHRISTUS Health’s Spirit of Serving Standards, in line with the Mission, Vision, and values of CHRISTUS Health.
• Serves as the subject matter expert to all CHRISTUS Health facility department directors, C-Suite, and physicians.
• Assists in implementing CHRISTUS Health Resource Utilization Clinical Standards of Business practices, market standardization, consumption minimization management system-wide while supporting the Supply Chain Vision and Mission.
• Establish, track, and monitor the service line’s annual performance objectives and report these on a regular basis (minimum quarterly) to the Team and System Director.
• Develops, maintains, and updates the service line projects on annual project/work plan.
• Provides leadership and serves as clinical expert to the System Value Analysis Teams and all CHRISTUS Health facilities for the service line.
• Serves as the clinical expert for the service line to the contracting team.
• Identifies opportunities for custom contracts to fill gaps and increase contract coverage for the CHRISTUS Health System.
• Assess and quantify clinical utilization opportunities available to CHRISTUS Health.
• Presents project rationale, timeline and opportunity impact for approval and updates annual work plan.
• Manages, tracks, and regularly reports on status of service line projects.
• Identifies opportunities within service line that assist system in lowering not only cost of supplies but also utilization of supplies and process improvement.
• Serves as the subject matter expert in the assigned service line and can develop tools to enhance efficiency and effectiveness of the process.
• Collaborates with the other team members to develop overall clinical utilization strategies and effective implementation plans.
• Sets and achieves savings targets for service line working with GPO and clinical groups.
• Interfaces with various levels of management and requires external contacts with important end users, hospital executives, internal customers, and suppliers to develop solutions.
• Uses research, data analysis and modelling to gain support for project implementation and development of project plan.
• Uses evidence-based practice to support system and facilities with value analysis committees.
• Designs and creates charts, graphs, tables, and reports to support findings and develop recommendations.
• Assists with evaluation of new products in the facilities coordinating with facility-based implementation teams and suppliers.
• Establishes timelines, use of CHRISTUS evaluation forms and communication tools to ensure smooth product evaluation.
• Cultivates and develops both new and existing relationships in the facilities.
• Provides system-wide Clinical Resource Utilization & Contracting activities and direction for the advancement of enterprise contract compliance, contract integrity and support for all National, System or Regional Strategic Sourcing strategies.
• Develops and plans for any mitigation steps necessary to meet customer expectations.
• Collaborates with the other team members to develop overall clinical utilization strategies and effective implementation plans.

Requirements

• Bachelor’s Degree required.
• Master’s Degree preferred.
• 5-7 years related experience in healthcare service line required.
• Experience in this specific service line a plus.
• Requires a high degree of professional knowledge in the specific service line products and processes.
• Requires a high degree of Value Analysis Team processes and experience in leading such Teams.
• Leadership experience preferred.
• Active licensure as an RN within the United States preferred.

Nice-to-haves

• Highly proficient in the use of the Microsoft Office suite, including MS Word, MS Excel and MS PowerPoint, and MS Outlook.
• Influential communicator, speaker, and listener.
• Analytical and quantitative thinker.
• Business planning skills to include cost impact analysis.
• Enjoys teaching, coaching, and mentoring.
• Strong working knowledge of healthcare cost accounting, finance, reimbursement, clinical services, and ancillary and related support services.
• Highly proficient traveler with ability to be away from home up to 30%.
• Ability to operate in a complex, dynamic environment.
• Ability to write routine reports and correspondence.
• Ability to interpret a variety of instructions furnished in written, oral or schedule form.
• Ability to work occasional long or irregular hours including nights and weekends.
• Meeting deadlines in high pressure environment.