Supply Chain Program Manager

Chewy - Boston, MA

Full-time

Boston, MA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Our Opportunity: Chewy is looking for a Program Manager to join our Supply Chain Short Team Execution and Planning Team based in Boston, MA. The ideal candidate will develop and lead the Sales & Operations (S&OP)/Fulfillment Network Planning cadence in partnership with Operations and Supply Chain teams. Success in this role will be rooted in navigating difficult decisions in the supply chain, enabling leaders to understand the tradeoffs between different choices, and steering the conversation to the most optimal outcome. Strong candidates will have a history of success in designing operations and supply chain processes preferably in an e-commerce industry, delivering tangible results, and turning ideas into reality with smart and effective solutions. They are excited by an opportunity to "roll up their sleeves" on a variety of initiatives and will leap at the chance to guide business strategy through the collection and synthesis of complex data. They operate thoughtfully, independently, and decisively in high-stakes situations while communicating directly with senior leaders in the Fulfillment Centers and Corporate Leaders with Operations and Supply Chain Organizations.

Responsibilities

• Own the Fulfillment Network Planning and Execution management processes to support the mid-term to short term resource planning and solve for the Supply Chain and Operations constraints.
• Lead weekly planning review calls with operations and supply chain leaders.
• Work with cross functional teams to drive planning and execution process improvements that will reduce planning errors, improve planning decisions, and optimize network performance.
• Optimize the planning of flows of inventory (Inbound, Outbound, FC-FC transfers etc.) to achieve the highest levels of quality, speed, and cost for Chewy fulfillment network.
• Communicating strategic and tactical decisions and fulfillment network performance updates to a wide variety of stakeholders, including executive-level sponsors.

Requirements

• Bachelor's degree
• 4+ years of program and/or project management experience
• 2+ years of experience in an e-commerce environment preferably in supply chain and/or operations
• Exceptional written and verbal communication
• Advanced analytical skills and business judgment
• Basic technical skills with proficiency in use of SQL

Nice-to-haves

• Master's degree (including MBA) in Supply Chain, Logistics, Analytics, or a related field
• Expert level skill with industry-standard analytical and tools, including SQL and Tableau