Supply Chain Quality Assurance Team Member - Nights

Lowe's - Palmetto, GA

Full-time - Entry Level

Palmetto, GA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Supply Chain Quality Assurance Team Member at Lowe's is responsible for ensuring that customer orders are fulfilled according to quality guidelines. This role involves inspecting products prior to delivery, resolving inventory discrepancies, and conducting audits to maintain high standards of quality and safety within the fulfillment center.

Responsibilities

• Ensures customer orders are fulfilled per quality guidelines by performing inspections of products prior to delivery and documenting results.
• Ensures products meet the highest standards of quality and customer expectations.
• Researches and resolves inventory discrepancies.
• Researches and resolves cancelled picks, picks on hold, and other applicable duties.
• Monitors Flatbed Fulfillment Center (FFC) shrink daily and provides key information to FFC Operations Support Supervisor.
• Communicates compliance issues to FFC Operations Support Supervisor.
• Reports WMS issues impacting day-to-day operations and provides support to resolve issues in a timely manner.
• Audits processes across the facility ensuring correct processes are utilized and records inaccuracies.
• Conducts audits on shipments and warehouse cycle schedules.
• Works closely with supervisors and associates to correct errors.
• Delivers coaching and feedback to team members related to quality performance and safe behaviors.
• Identifies and resolves any safety issues on the floor and notifies the appropriate party for resolution if necessary.
• Performs other quality assurance job duties as assigned.

Requirements

• High School diploma or GED.
• 2 years' experience in quality assurance and distribution center operations.
• Basic math and reading comprehension skills.
• Basic computer skills including a working knowledge of Microsoft Office.
• Experience with software applications such as Excel, Access, and WMS.
• Experience using troubleshooting processes to resolve problems.

Nice-to-haves

• Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid time off
• Employee discounts