Supply Chain Shift Manager

Ferguson Enterprises - Waterloo, IA

Full-time - Mid Level

Waterloo, IA

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

Ferguson is seeking a Shift Manager for our Waterloo, IA Distribution Center. This role is pivotal in overseeing the daily operations of a fast-paced warehouse environment, ensuring that all processes related to order fulfillment, inventory control, and team management are executed efficiently. As a Shift Manager, you will be responsible for leading a team of both salaried and hourly associates during the 2nd shift, which begins at 3:00 PM. Your leadership will be crucial in fostering a collaborative and productive work environment, where safety and regulatory compliance are prioritized. In this position, you will coordinate workload planning and production execution, ensuring that all customer volume is processed in a timely manner. You will also oversee various operational aspects, including selection, shipping, receiving, down stock, replenishments, and trailer loading operations. Your role will involve establishing weekly operations plans and running the distribution center's quality functions, which include supervising internal and external quality controls, tracking service commitment levels, and developing quality initiatives. Additionally, you will be responsible for balancing workload planning to meet budget and production goals, leading inventory control efforts, and championing employee engagement through coaching and development programs. Your ability to promote a positive work environment while enhancing individual skills and career growth will be essential to the success of your team and the overall operation.

Responsibilities

• Responsible for workload planning, production, and execution of a fast-paced operation with the leadership and development of hourly associates and salaried leaders.
• Oversee a team of salaried and hourly associates working 2nd shift schedule beginning at 3:00 PM.
• Coordinate and ensure all safety and regulatory compliance in a proactive and positive manner.
• Lead all aspects of shift operations including selection, shipping, receiving, down stock, replenishments, and trailer loading operations.
• Establish weekly operations plans to ensure all customer volume is processed in a timely manner.
• Run DC's quality functions: supervise internal/external quality controls; track service commitment levels and effectiveness, develop quality initiatives; implement standard methodologies.
• Balance workload planning to reach budget and production goals.
• Lead all aspects of inventory control in the warehouse and overall quality program to meet daily levels of service and perfect order metrics.
• Champion employee engagement through coaching and development programs, promoting a positive and collaborative work environment while enhancing individual skills and career growth.

Requirements

• Bachelor's Degree preferred.
• 5+ years' management experience in supply chain distribution.
• WMS and LMS experience strongly preferred.
• Proficient in OSHA and DOT regulations.
• Project management experience desired (LEAN, KAIZEN, Agile).
• Previous experience implementing employee engagement, mentoring and development initiatives.
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required.

Nice-to-haves

• Experience in a similar role within the distribution industry.
• Knowledge of advanced inventory management techniques.
• Familiarity with data analysis tools for operational efficiency.

Benefits

• Health insurance coverage.
• Dental insurance coverage.
• Vision insurance coverage.
• Paid time off (PTO).
• Life insurance coverage.
• 401(k) with company match.
• Mental health coverage.
• Gender affirming and family building benefits.
• Paid parental leave.
• Associate discounts.
• Community involvement opportunities.