About the position
The Supply Chain Technician 2 position at UW Medicine Supply Chain Management is a full-time role focused on the efficient handling of general, medical, and surgical supplies across various healthcare settings. The primary responsibilities include receiving, warehousing, couriering, and delivering supplies, ensuring that all processes adhere to effective operational standards. This position is integral to maintaining the supply chain's integrity and supporting patient care by ensuring that necessary supplies are available when needed. The technician will work closely with nursing units, clinics, and other departments, utilizing various technologies to track and manage inventory effectively. In this role, the technician will be responsible for delivering supplies and packages to designated locations, utilizing signature technologies to confirm receipt. They will also handle customer service inquiries via phone and email, ensuring timely responses to requests. The technician will perform inventory management tasks, including cycle counts and physical inventories, and will utilize the Materials Management Information System (MMIS) to manage purchase orders and shipping processes. Maintaining a clean and organized workspace is essential, as is the ability to resolve discrepancies in orders while adhering to departmental policies. The position reports to the System Receiving and Courier Supervisor/Manager, with additional oversight from the local Assistant Director/Site Lead. The technician may also lead project work and is expected to check supply locations for product expiration dates, ensuring compliance with removal policies. This role is crucial in supporting the operational needs of UW Medical Center, which is recognized for its commitment to compassionate patient care and medical excellence.
Responsibilities
- Deliver supplies and packages to various nursing units, clinics, and other locations utilizing appropriate signature technologies.
- Answer phone calls and emails and respond to customer service requests in a timely manner.
- Perform issues and credits in the Materials Management Information System (MMIS), ensuring the cost of the items are allocated appropriately.
- Assist with cycle counts and physical inventories.
- Utilize various computer technologies such as handhelds, package scanners, and software programs.
- Maintain a clean and organized workspace.
- May lead project work.
- Receive purchase orders in the MMIS.
- Ship outbound packages utilizing appropriate shipping methodologies.
- Verify incoming and outbound shipments for accuracy.
- Resolve order discrepancies while adhering to department policy and procedure.
- Courier fixtures, furniture, equipment, mail, packages and supplies in vans and cargo trucks to the correct destination, using appropriate signature technologies.
- Check various supply locations for product expiration dates and removal according to policy.
Requirements
- High school graduation or equivalent AND six months of supply chain experience.
Benefits
- Generous benefits and work/life programs.
