The Support and Onboarding Specialist position is designed for a dedicated individual who will provide comprehensive support across various product lines, including Point of Sale systems, Website Design, Online Ordering, and Digital Menu Boards. This role requires a strong phone presence and the ability to remotely control computers, ensuring effective communication with customers. The ideal candidate will possess a general understanding of project management to meet the diverse needs of our clientele. As a Support Team Member, you will enter an accelerated training program aimed at facilitating your growth into the Operations team. This entry-level role begins with simpler tasks, gradually enhancing your understanding and proficiency with our solutions. We are looking for self-motivated individuals who thrive in a competitive yet passionate team environment, enjoy building strong client relationships, and are eager to work with innovative software. You should be creative in problem-solving and committed to improving company processes and culture. Previous experience in self-directed learning and collaboration is essential, as is the ability to navigate unfamiliar challenges and a desire to contribute meaningfully to the team. In our company, every voice matters, and your contributions will be significant. You will have the opportunity to work directly with the founders and management, making a tangible impact in the restaurant technology sector. We are experiencing sustained growth and are focused on assembling the right team to continue this success, and you can be a part of this journey. The work environment is laid back yet professional, offering a flexible schedule that accommodates your needs while maintaining productivity.