Support Engineering Manager

Canonical GroupBoston, MA
458dRemote

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About The Position

The Support Engineering Manager at Canonical is responsible for leading and managing professional support teams that provide technical assistance for Ubuntu products. This role emphasizes customer satisfaction and technical excellence, ensuring that support teams are well-equipped to handle customer inquiries and issues effectively. The manager will oversee operations, performance metrics, and team development while contributing to continuous improvement initiatives within the support service delivery.

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