Support Services Administration Assistant

$41,600 - $46,717/Yr

Brazos County - Bryan, TX

Full-time - Entry Level

Bryan, TX

Executive, Legislative, and Other General Government Support

About the position

The Support Services Administration Assistant at Brazos County Health District is responsible for providing clerical and administrative support within a designated division. This role involves interacting with clients, managing records, and assisting healthcare professionals in various tasks related to public health services.

Responsibilities

• Collects and enters client information into the computer.
• Reads, validates, and prints client records.
• Provides necessary information to clients and collects appropriate fees.
• Issues receipts for immunizations, shot records, STI, blood work, and other medical services.
• Greets the public, answers the telephone, and directs callers/visitors to appropriate services.
• Forwards electronic faxes and distributes printed faxes to appropriate divisions.
• Assists nurses with immunization, tuberculosis, sexually transmitted diseases, and adult health clinics.
• Assembles charts for daily appointments and prepares information sheets.
• Completes Medicaid billing forms and notifies nurses of client visits.
• Schedules follow-up appointments and enters records into the database.
• Generates service reminders or notifications of delinquent appointments for clients.
• Performs routine administrative and clerical work, including email correspondence and preparing reports.
• Complies with policies and procedures in the Employee Handbook and Personnel Policies of Brazos County, Texas.
• May assist with clinics within and/or outside of city limits and act as a translator for county personnel.

Requirements

• High school diploma or equivalent plus one year of clerical experience.
• Knowledge of basic math, personnel policies and procedures, and standard office practices.
• Ability to establish and maintain effective working relationships with county employees and the public.
• Effective oral and written communication skills.
• Proficiency in standard word processing and spreadsheet software.
• Ability to read and interpret standard policies and procedures and medical records.
• Ability to operate standard office equipment and deal effectively with the public.
• May be required to speak and write Spanish.

Nice-to-haves

• Knowledge of the immunization schedule.

Benefits

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance