Support Specialist I
Patterson Company•Provo, UT
453d•$35,360 - $35,360•Remote
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About The Position
The Support Specialist - Tier I is responsible for responding to incoming customer requests through various channels such as phone, email, and chat. The role focuses on ensuring timely resolution of customer inquiries, documenting requests, and escalating issues when necessary. This position requires technical expertise and the ability to provide hands-on support at the desktop level, all while maintaining a customer-first approach in a remote work environment.
