Support Specialist I
City Of Shreveport•Shreveport, LA
384d•$35,942 - $56,389
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About The Position
The Support Specialist I role is designed to provide first-level support and technical assistance for users, systems, equipment, and peripherals within the IT department. This position focuses on troubleshooting and resolving IT-related issues, ensuring effective communication with users, and maintaining a high standard of customer support. The role requires a motivated individual who can work under the supervision of a Senior Support Specialist and is committed to ongoing training and technical certification.
