Support Team Associate I - Parking

About the position

The role of the Support Team Associate I in Parking Services is to greet and assist all who are entering any of the Medical Center's parking facilities. The STA I will direct patients and visitors to the appropriate areas of the parking facility, as well as to various areas within the hospital. The STA I will also ensure that proper fees are collected and that employees are parked in the area that corresponds with the decal on their vehicle.

Responsibilities

• Able to regulate flow of parkers into parking areas
• Able to report any illegally parked vehicle(s) to the Parking Office
• Able to direct visitors, patients or employees to the nearest Information Desk for assistance
• Keep track of parking availability in area assigned
• Assist with finding available parking spaces, as needed
• Perform accurate cashiering functions; to include processing transactions, reporting, and making deposits
• Willingness to perform other duties within Materiel Management, as assigned or required
• Responsible for maintaining a neat and clean work area

Requirements

• High school diploma or equivalent (GED) preferred
• Previous customer service experience preferred
• Able to communicate effectively on a wide range of issues with internal and/or external customers
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to be honest, punctual, and to perform the job in adherence to the highest standards of ethical conduct
• Ability to be accurate in matters such as record-keeping and to use good judgment when performing job functions or when interacting with others
• Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict
• Ability to adhere to AMC's policies and procedures, and to utilize AMC's problem-solving processes for resolving grievances or disagreements
• Ability to independently organize and prioritize work to complete assignments in a timely manner and meet established guidelines
• Ability to multitask and gather data from appropriate resources

Benefits

• Excellent health care coverage with lower copays at most Albany Med providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing