Support Tech III
SanMar Employee Board•Irving, TX
313d
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About The Position
The Support Tech III, DC provides Tier II technical support for the Distribution Center. This role involves answering incoming calls and emails for IT-related support, performing hardware imaging, deployment, maintenance, and tracking, and managing job requests in teams and personal queues. The technician will document issues, provide desk-side support, assist with AV setups, and train staff on computer systems. Additionally, the role includes partnering with HR for IT resource availability for new hires and completing various project-related duties.
