Support Technician

Oracle - Warrensburg, MO

Full-time - Entry Level

Warrensburg, MO

Publishing Industries

About the position

As an Onsite Support Technician at Western Missouri Medical Center, you will play a crucial role in supporting healthcare professionals by ensuring they have reliable access to technology necessary for patient care. This position is fast-paced and impactful, focusing on resolving diverse technical challenges and providing essential troubleshooting for various applications and equipment. You will work in a collaborative environment with a dedicated team of IT and clinical professionals, contributing to the critical systems that support patient and staff connectivity.

Responsibilities

• Provide prompt support for technical requests from medical and administrative staff.
• Diagnose and resolve hardware and software issues efficiently.
• Handle device setup and maintenance for desktops, laptops, printers, and mobile devices.
• Troubleshoot connectivity, network access, and peripheral issues to minimize downtime.
• Collaborate with IT professionals to share knowledge and document technical processes.

Requirements

• Experience in software troubleshooting.
• Knowledge of hardware and software support in a healthcare environment.
• Familiarity with cybersecurity best practices.

Nice-to-haves

• Experience with healthcare technology systems.
• Ability to work in a fast-paced environment.

Benefits

• Opportunities for professional growth and development.
• Collaborative work environment that encourages learning and knowledge-sharing.