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Supports Coordinator

$40,000 - $45,000/Yr

Liberty Community Connections - Reading, PA

posted 2 months ago

Full-time - Entry Level
Remote - Reading, PA
Social Assistance

About the position

Liberty Community Connections is seeking a dedicated and compassionate Service Coordinator to assist participants in obtaining essential services required by Community Health Choices (CHC). This role is crucial in leading participant-centered planning and service delivery, ensuring effective implementation and access to necessary Long Term Services and Supports (LTSS).

Responsibilities

  • Lead the participant-centered planning and service delivery process, ensuring its effective implementation.
  • Identify, coordinate, and assist participants in gaining access to needed LTSS services and other Covered Services.
  • Provide information to participants and facilitate access to a range of services and supports, including medical, social, housing, educational, and other resources.
  • Inform participants about LTSS requirements, the PCSP process, service alternatives, and delivery options.
  • Advocate for participant rights and assist with the complaint, grievance, and DHS Fair Hearing processes.
  • Conduct reevaluation of the level of care annually or as needed in accordance with CHC requirements.
  • Complete required visits, including pop-up visits and triggering events that may involve traveling to multiple consumers' homes in multiple counties.
  • Work with participants to complete activities necessary to maintain LTSS eligibility.
  • Advocate for continuity of services, system flexibility, integration, and proper utilization of facilities and resources.

Requirements

  • Bachelor's degree in social work, psychology, or related fields.
  • At least three years of experience in a social service or health care related setting.
  • Valid driver's license required.
  • Experience working with people with disabilities or seniors in need of LTSS.
  • Experience working with a Managed Care company is highly desirable.

Benefits

  • 401(k)
  • 401(k) matching
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance
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