Surety Underwriting Assistant I

$44,100 - $66,200/Yr

Liberty Mutual - Hoffman Estates, IL

Full-time - Entry Level

Hybrid - Hoffman Estates, IL

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

At Liberty Mutual, we are dedicated to delivering peace of mind to our customers by helping them protect what they value most. As a Surety Underwriting Assistant I, you will play a crucial role in supporting our underwriting team and ensuring that our customers receive exceptional service. This position is designed for individuals with a minimum of one year of relevant experience who are eager to contribute to a dynamic and innovative environment. You will be part of a team that is driving a transformational shift within the insurance industry, operating like a tech startup within a Fortune 100 company. Your work will help redefine how people experience insurance, making it more accessible and customer-focused. In this role, you will provide underwriting support and technical administrative assistance to underwriters, management, and other staff members. Your responsibilities will include performing duties associated with bond issuance and agency changes, processing activities in Surety and corporate systems, and maintaining files. You will also be responsible for delivering exceptional customer service and support to both internal and external customers. This hybrid position requires you to work in our Hoffman Estates, IL and/or Warrenville, IL offices for two days each week, allowing for flexibility while still fostering collaboration with your team. We are looking for candidates who possess strong written and oral communication skills, as you will be corresponding with office personnel and agents regularly. Your ability to work well both independently and as part of a team is essential, as is your organizational skill set. Proficiency with computer software applications utilized by Surety is necessary, and knowledge of surety bond processing is preferred. At Liberty Mutual, we value diversity and inclusion, and we are committed to creating a workplace where everyone feels respected and valued. Join us in our mission to help people embrace today and confidently pursue tomorrow.

Responsibilities

• Provides underwriting support and technical administrative assistance to underwriters, management, and other staff.
• Performs duties associated with bond issuance and/or agency change, processing activities in Surety/corporate systems, and file maintenance.
• Provides exceptional customer service and support to internal/external customers.

Requirements

• High school diploma or equivalent required.
• 1+ year related experience required.
• Strong written and oral communication skills to correspond with office personnel and agents.
• Exceptional customer service skills.
• Demonstrates ability to work well on a team and independently.
• Good organizational skills.
• Competent and proficient with computer software applications utilized by Surety.

Nice-to-haves

• Knowledge of surety bond processing preferred.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Flexible work schedule with hybrid options.
• Professional development opportunities.
• Diversity and inclusion programs.