Surgery Scheduler

$43,950 - $74,714/Yr

Proliance Surgeons - Bellevue, WA

Full-time - Mid Level

Bellevue, WA

251-500 employees

Ambulatory Health Care Services

About the position

The Surgery Scheduler at Proliance Surgeons, Inc. plays a crucial role in ensuring that surgical and clinical care is delivered efficiently and compassionately. This position is responsible for managing the surgery schedule, coordinating with patients and medical professionals, and ensuring that all necessary pre and post-operative information is accurately handled. The Scheduler's work is vital to maintaining a smooth workflow in the surgical practice, contributing to exceptional patient outcomes.

Responsibilities

• Provide guidance to patients and caregivers on completing necessary forms and information.
• Assist with scheduling outside referrals, tests, and consultations.
• Schedule surgeries via phone or in-person, verifying eligibility and resolving scheduling problems with physicians and clinical staff.
• Schedule surgeries based on surgeon availability and patient medical conditions.
• Coordinate with other medical professionals and surgical center departments for special surgical needs.
• Schedule diagnostic testing and related follow-up appointments.
• Act as a contact for patients regarding surgery scheduling and provide ongoing communication about the process.
• Inform patients and relevant third parties about pre and post-surgical instructions.
• Set post-surgical appointments with physicians and perform related tasks.
• Ensure cancelled surgeries and appointments are communicated to all stakeholders.
• Research and resolve discrepancies in a timely manner.

Requirements

• High school diploma or GED required; Bachelor's degree preferred.
• 1-2 years of experience in a medical office preferred.
• Proficiency in Microsoft Word and spreadsheet applications.
• Experience with EMR systems, particularly NextGen, is an asset.
• Strong communication and customer service skills.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Meticulous attention to detail and accuracy.

Nice-to-haves

• Courses related to anatomy, biology, physiology, or medical terminology.
• Experience in a fast-paced, high-pressure environment.

Benefits

• Health insurance
• Paid time off
• 401(k) matching