Surgery Scheduler

United Vein & Vascular Centers - New Port Richey, FL

Full-time - Entry Level

New Port Richey, FL

About the position

The Surgery Scheduler (Patient Services Coordinator) at United Vein & Vascular Centers plays a crucial role in enhancing patient experience by managing appointment scheduling, patient check-in, and insurance processing. This position is integral to the healthcare team, ensuring that patients receive timely and efficient service while maintaining compliance with healthcare regulations.

Responsibilities

• Greet patients upon arrival and sign them in for their appointment.
• Obtain insurance information and any other necessary data from patients.
• Provide patients with intake and new patient forms, as well as copies of office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Schedule appointments for new and recurring patients based on provided schedule guidelines.
• Maintain hard copy patient records and files stored in the EMR system.
• Audit schedule to ensure patient insurance eligibility.
• Provide patients with support and guidance as needed.
• Demonstrate and promote a work culture committed to UVVC's Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies and applicable laws.

Requirements

• High school diploma/GED required (Associate degree preferred).
• 2+ years' experience in medical assisting or administration.
• Familiarity with ECW is a plus.
• Ability to handle a fast-paced environment and prioritize tasks based on importance.
• Excellent communication and problem-solving skills, as well as interpersonal skills.
• Familiarity with Microsoft Office and desktop publishing software.

Benefits

• 401(k) matching
• Dental insurance
• Life insurance
• Opportunities for advancement
• Paid holidays
• Paid time off
• Vision insurance