Surgical Coordinator/Administrative Assistant

$43,680 - $52,000/Yr

Progressive Surgical Center - Englewood, NJ

Full-time - Entry Level

Onsite - Englewood, NJ

About the position

The Surgical Coordinator/Administrative Assistant plays a crucial role in ensuring smooth operations at the Progressive Surgical Center. This position involves effective communication with patients and medical offices, scheduling surgical procedures, and preparing necessary documentation to facilitate patient readiness for surgery. The role is integral to the mission of providing hope and improving the quality of life for patients.

Responsibilities

• Communicate clearly with patients and doctors' offices across multiple channels (phone, email, and chat).
• Accurately schedule surgical procedures.
• Verify benefits for Major Medical and MVA.
• Register and greet patients.
• Answer multiple phone lines and provide excellent customer service.
• Prepare patient charts and scan documents.
• Organize medical files and maintain accurate records.

Requirements

• Strong interpersonal skills.
• Experience in communicating with medical offices and patients.
• Ability to express empathy and ownership; defuse critical customer situations.
• Strong written and verbal communication skills.
• Experience as a surgical coordinator for at least 2 years.

Nice-to-haves

• Bilingual proficiency.
• Knowledge of billing and medical records.
• Knowledge of medical terminology.
• High attention to detail.
• Ability to multitask efficiently and accurately.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Paid sick time off
• Casual dress and work environment