Surgical Scheduler (JR24-50350)

Reynolds Memorial Hospital - Glen Dale, WV

Full-time

Glen Dale, WV

Nursing and Residential Care Facilities

About the position

The Surgical Scheduler at Reynolds Memorial Hospital is responsible for managing surgical scheduling and coordinating pre-admission testing within the department. This role involves performing various administrative and clerical duties to ensure efficient scheduling of surgeries and effective communication with patients and clinical staff.

Responsibilities

• Establish and monitor detailed calendars for each surgeon to proficiently schedule all cases in a timely manner.
• Continuously monitor and review the length of specific procedures with specific surgeons to ensure optimal utilization of OR time.
• Pull future cases/appointments to keep the procedure schedule full if procedures are canceled, requiring careful management of internal staff schedules and preferences.
• Assist in scheduling urgent and emergent surgeries.
• Coordinate and schedule testing needed prior to surgery as required by the department.
• Keep up to date with the queue from tests ordered in EPIC by Physicians and gather ancillary testing forms when necessary.
• Communicate information regarding impending surgeries to patients and their families, providing detailed instructions and appointment cards.
• Call patients with appointment reminders and elicit responses regarding their intent to keep appointments.
• Confirm patient procedures within the Suite for Clinical staff.
• Maintain inventory of patient instructions and educational materials related to ancillary testing.
• Coordinate patient care with various clinics, pre-admission testing, and staff within the Clinical Enterprise.

Requirements

• High school graduate or equivalent.
• State criminal background check, and federal, if applicable, as required for state department of health regulated areas.

Nice-to-haves

• One (1) year medical office experience with scheduling responsibilities.