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Milford Regional Medical Center - Milford, MA
posted about 1 month ago
About the position
As a valued member of the Milford Regional Physician Group team, you will play a key role in providing quality healthcare to our patients throughout the community every day with dignity, compassion and respect. We offer a warm, caring work environment with excellent work-life balance. The Registration/Surgical Scheduler is responsible for greeting patients in an outpatient physician office, answering a multi-line phone system, patient registration, appointment scheduling, patient referrals, co-pay/collections, as well as scanning and cash reconciliation, all while using a robust electronic medical record system. This position also handles a component of surgical scheduling within the office.
Responsibilities
- Greet patients in an outpatient physician office
- Answer a multi-line phone system
- Handle patient registration
- Schedule appointments
- Manage patient referrals
- Collect co-pays and perform collections
- Scan documents and perform cash reconciliation
- Utilize an electronic medical record system
- Assist with surgical scheduling
Requirements
- High school diploma or equivalent
- Proven experience working with various computer systems
- Strong customer service experience
Nice-to-haves
- Medical terminology knowledge
- Previous medical office experience
- Detail oriented
- Ability to multi-task
- Positive attitude
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement savings
- Generous paid time off
- Tuition reimbursement
- Employer paid life insurance
