Surgical Services Coordinator

West Virginia University Health System - Martinsburg, WV

Full-time

Martinsburg, WV

Social Assistance

About the position

The Surgical Services Coordinator will serve as the primary educator for the OR department and provide staff support in absence of the OR Manager/Director. This role will orient and train new and existing staff in the areas of the OR, Recovery Services and/or support roles.

Responsibilities

• Assists the Director/Manager to ensure effective, efficient patient care by facilitating cooperative and collaborative relationship among the staff or the assigned department, as well as with other patient care units and disciplines in the hospital.
• Assists the Director/Manager with ensuring compliance with hospital nursing and unit policies and with professional, regulatory and accrediting requirements and standards.
• Assists with Performance Initiatives and Quality Initiatives. Assists fellow staff and management in preparation for all credentialing and licensing surveys (TJC, Medicare, etc.).
• Develops, delivers and evaluates the orientation and education plans for new hires, existing staff and students. Including the direct supervision of new employees during the initial term of employment.
• Develops staffing plans for the department's usual population and acuity level, considering relevant personnel functions and appropriate mix or staff, with Director/Manager.
• In conjunction with the Director/Manager provides ongoing feedback to new hires, existing staff and students.
• Coordinates delegated aspects of care and provides appropriate supervision and support to staff.
• Attends and participates in staff meetings. Takes an active role in problem solving. Assists Director/Manager in evaluations of staff, provides timely feedback on both exceptional and unacceptable performance to Director/Manager and staff.
• Stay informed of recommended care standards and communicates equipment or supply needs in accordance with the updated standards.
• Plans, organizes and facilitates education meetings, in services and skills fairs.
• Provides assistance to staff preparing for certification exams.
• May assist with new OR product trials. Collaborates with Supply and Equipment Coordinators regarding staff education of supplies and equipment.
• Supports the delivery of quality patient care by holding staff accountable to established patient care and regulatory standards. Interprets policy and procedures to nursing staff.
• Provides direct patient care to include after-hours coverage.
• Collaborates with the CSL to align staff based on patient care needs and demonstrated staff competencies.
• Promotes a safe, therapeutic, customer-friendly environment. Responds promptly to patient, family and staff concerns seeking to bring issues to resolution. Provides feedback to patient care team regarding issues.
• Interacts effectively with the health care team and ancillary departments to monitor and achieve quality patient outcomes. Supports evidence based clinical practice in pursuit of quality patient care.
• Follows up with manager/director regarding any reported complaints, conflicts, or concerns.
• Elicits input from staff on a consistent basis.
• Shares reliable, concise, relevant information in a timely manner to management, staff and customers.

Requirements

• Valid WV RN license or valid compact license.
• Graduate of an accredited school of Nursing - Diploma, ADN/ASN, BSN, or MSN.
• BLS required at time of hire.
• CNOR, CPAN or CAPA certification within 1 year of hire.
• PALS required within 6 months of hire.
• ACLS required within 60 days of hire.
• Three years Perioperative Services experience as an RN required.

Nice-to-haves

• Prior experience as a RN circulator, PACU RN or preceptor.