Surveillance Investigator

Allied Universal - Waukegan, IL

Full-time - Entry Level

Remote - Waukegan, IL

Administrative and Support Services

About the position

The Surveillance Investigator role at Allied Universal® involves conducting discreet mobile and stationary surveillance of claimants to verify their activities and capabilities in relation to insurance claims. This position offers a dynamic work environment with opportunities for field and remote work, making it ideal for individuals looking to advance their careers in insurance claims investigation.

Responsibilities

• Conduct independent investigations of insurance claims across various coverage types, including workers' compensation, general liability, property and casualty, and disability.
• Utilize various surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and any relevant information in a clear and concise manner.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations.

Requirements

• High school diploma or equivalent.
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course.
• Prior experience in insurance or investigations.
• Flexibility to work varied and irregular hours/days including weekends and holidays.
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors.
• Proficient in utilizing laptop computers, video cameras and cell phones.
• Capable of maintaining focus and multitasking effectively in a dynamic environment.
• Demonstrated ability to manage stressful situations with composure and professionalism.
• Ability to work in a very independent environment.

Nice-to-haves

• Military experience.
• Law enforcement experience.
• Insurance administration experience.
• College degree in Criminal Justice.
• Two (2) or more years of experience in insurance or investigations.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company's 401(k) plan, subject to eligibility requirements.
• Seven paid holidays annually, sick days available where required by law.
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law.