Surveillance Investigator

Allied Universal - Peabody, MA

Full-time

Peabody, MA

Administrative and Support Services

About the position

The Surveillance Investigator role at Allied Universal® Compliance and Investigation Services involves conducting discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities, assisting with the administration of insurance claims. This position offers dynamic daily adventures without a fixed office, requiring travel to various cases in the field.

Responsibilities

• Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability.
• Utilize various surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and any relevant information in a clear and concise manner.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations.

Requirements

• High school diploma or equivalent.
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course.
• Prior experience in insurance or investigations.
• Flexibility to work varied and irregular hours/days including weekends and holidays.
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors.
• Proficient in utilizing laptop computers, video cameras and cell phones.
• Capable of maintaining focus and multitasking effectively in a dynamic environment.
• Demonstrated ability to manage stressful situations with composure and professionalism.
• Ability to work in a very independent environment.

Nice-to-haves

• Military experience.
• Law enforcement experience.
• Insurance administration experience.
• College degree in Criminal Justice.
• Two (2) or more years of experience in insurance or investigations.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company's 401(k) plan, subject to eligibility requirements.
• Seven paid holidays annually, sick days available where required by law.
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law.