Svp- Global Booking Senior Quality Assurance Lead Analyst

$130,880 - $196,320/Yr

Citigroup - Tampa, FL

Full-time - Senior

Tampa, FL

Credit Intermediation and Related Activities

About the position

Citi's single Global Booking Program is aimed at creating a best-in-class initiative and organization around Citi's end-to-end booking practices while developing a global framework, standard, and governance across all products and material legal entities. Successful delivery of a single Booking Program is critical to Citi meeting its external regulatory commitments, in addition to standardizing and simplifying its internal booking processes and requirements. The Global Booking Senior Quality Assurance Lead Analyst will be a part of the Booking team under Global Financial Controls, within Global Controllers. As a key member of the team, the Senior Quality Assurance Lead Analyst will be responsible for establishing the framework, governance, policy and standards, and monitoring of the Booking program. This role will partner extensively with senior management and stakeholders across multiple businesses and functions.

Responsibilities

• Drive the periodic update effort of the Booking Policy documents, monitoring framework and guidance by partnering with key stakeholders from the Businesses, Middle office, Finance, Risk, etc.
• Assess compliance of Booking related policies, standard, and procedures and oversee the related dispensation and waiver process
• Lead quarterly quality assurance review of Manager's Control Assessment (MCA) submissions provided by the Businesses
• Prepare presentation materials for various senior governance committees
• Engage with wider team on initiatives to drive Booking transformation
• Coordinate annual risk assessment, periodic MCA updates, and quarterly monitoring of the Global Booking MCA to ensure compliance with Citi Policies
• Monitor completion and update Booking Program related training
• Monitor progress and status of Booking audit/self-identified/regulatory issues and Corrective Action Plans (CAPs)
• Act as the audit liaison covering all aspects of the booking program

Requirements

• Experience in process design and improvement
• Risk and control mindset
• Ability to partner with other functions to drive improvements to the booking processes
• Ability to influence and communicate effectively, both written and verbal, across Citi functions and regions
• Strategic thinking and problem-solving skills
• Effective project management skills
• Analytical, flexible, team-oriented with good interpersonal, communication, and follow-up skills
• Strong attention to detail and ability to multi-task
• Understanding of common financial products and processes in consumer banking, institutional banking, corporate treasury, and other corporate functions is preferred
• Knowledge of Citi booking architecture and systems impacting Citi's books and records is helpful but not required
• Advanced knowledge in Excel and experience with data analytics helpful
• 10+ years of experience in Finance Services industry in an audit and quality assurance review role

Nice-to-haves

• CPA preferred but not required

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays