SVP, Workplace Strategy and Design
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About The Position
The Senior Vice President, Workplace Strategy will be responsible for developing innovative workplace strategy solutions and leading client-facing engagements that focus on the future of work, return to office strategies, space programming, and portfolio optimization. This role requires a blend of consulting, planning, and technical expertise, along with strong presentation and organizational skills. The successful candidate will engage in business development activities, collaborating closely with brokers to enhance client service delivery and drive new business pursuits. In this position, the SVP will develop, implement, and manage various Workplace Strategy engagements. This includes benchmarking current workplace spaces against industry standards, conducting employee surveys, and identifying areas for improvement in space usage, culture, and demographics. The role also involves leading programming efforts, conducting utilization studies, mobility assessments, visioning sessions, and focus groups to gather insights that inform workplace strategies. The SVP will work in collaboration with JLL's Marketing and Research teams to create impactful workplace collateral and thought leadership pieces. They will refine and localize the workplace service offerings to ensure relevance in the market, while also understanding the real estate project life cycle to gather and analyze data that informs business decisions for existing and future client requirements. As a Subject Matter Expert (SME), the SVP will stay updated on current workplace trends across various industries and geographies, representing JLL's workplace team at industry forums and professional associations. In terms of relationship management, the SVP will maintain strong working relationships with internal stakeholders and key clients, steering the direction of workplace projects and overseeing the output of their team to ensure high levels of execution and client satisfaction. They will also act as an escalation point for any delivery issues that may arise.
