SW - Community Associate

About the position

The Community Associate position within the Department of Transportation (DOT) focuses on enhancing pedestrian safety and accessibility in New York City. The role involves community outreach, addressing sidewalk and pedestrian ramp complaints, and coordinating with various city agencies and construction firms to ensure smooth operations and prevent construction-related issues.

Responsibilities

• Assist with community outreach and walk-throughs in planned pedestrian ramp upgrade areas.
• Respond to routine sidewalk and pedestrian ramp complaints regarding ongoing construction.
• Participate in SIM booths at NYC events, such as Summer Streets.
• Liaison with other city agencies (DDC, DPR, etc.), utility companies, and private construction firms regarding scheduling and prevention of construction bottlenecks.
• Answer phone calls regarding scheduled and ongoing construction.
• Attend Community Board and Town Hall meetings.

Requirements

• High school graduation or equivalent.
• Three years of experience in community work or community-centered activities related to the duties described.