Carr Hardware & Supply - North Adams, MA

posted 19 days ago

Full-time - Mid Level
North Adams, MA
General Merchandise Retailers

About the position

The Swing Store Manager at Carr Hardware & Supply Inc. is a dynamic leadership role responsible for overseeing the day-to-day operations of multiple hardware stores in the Berkshires. This position focuses on maximizing sales, minimizing expenses, optimizing merchandising, and ensuring an outstanding customer service experience. The manager will build and lead a motivated sales team while representing the company's values and fostering long-lasting customer relationships.

Responsibilities

  • Oversee day-to-day operations of various stores.
  • Maximize sales and minimize expenses.
  • Optimize merchandising strategies.
  • Model outstanding customer service experiences.
  • Build and develop an effective sales team.
  • Cultivate long-lasting customer relationships.
  • Create a positive and motivating team culture.

Requirements

  • 3 years of retail management experience (required).
  • 3 years of experience in a hardware store (preferred).
  • Outstanding customer service skills and a professional attitude.
  • Ability to drive growth through increasing sales and reducing expenses.
  • Understanding of retail operations, including inventory management and pricing strategies.
  • Motivated, organized, self-starter with problem-solving skills.
  • Commitment to continual learning and development opportunities.
  • Excellent communication skills, both written and verbal.

Nice-to-haves

  • Experience with tools, power tools, plumbing, electrical, and/or painting.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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