About the position
The Switchboard/Receptionist position at the Maquoketa Center for Clinton Community College (CCC) is a part-time role, requiring up to 19 hours of work per week. The primary responsibility of this position is to serve as the first point of contact for students and visitors, ensuring a welcoming and efficient environment. The receptionist will answer telephones, greet students and departmental visitors, and assist individuals with their inquiries. This role is crucial in directing students and visitors to the appropriate offices, thereby facilitating smooth operations within the center. In addition to greeting and directing visitors, the receptionist will perform various clerical tasks, including word processing and data entry. The position requires maintaining records and assisting with the supervision and scheduling of work-study students. The receptionist will also be responsible for sorting and distributing departmental mail, as well as ensuring that literature racks and common areas within the center are stocked and well-maintained. The role may involve troubleshooting issues with office technology, such as copiers and computers, and assisting the supervisor with various tasks as needed. This position is ideal for individuals who enjoy working in a professional office environment and have strong communication and organizational skills. The ability to multitask and manage various responsibilities efficiently is essential for success in this role.
Responsibilities
- Answers telephones and routes calls to appropriate individuals or offices.
- Assists with 'walk-in' traffic and directs visitors/students to appropriate office(s) for information.
- Schedules appointments as needed.
- Serves as a receptionist for the entire department area.
- Assists with maintaining records.
- Assists with supervising and scheduling work-study students.
- Sorts and distributes the department mail.
- Responsible for stocking, maintaining, and the physical appearance of literature racks and common areas within the Center.
- Assists supervisor with various tasks, as needed.
- Ability to troubleshoot with copier/printer, computers, and other technology in the building.
- Other duties as assigned.
Requirements
- High School graduate or equivalent; post-secondary training and/or two years of work experience as a receptionist.
