SY 24-25 Human Resources Clerk, Talent Services/Risk Managment

About the position

The Human Resources Clerk position within Talent Services/Risk Management is responsible for performing clerical and secretarial duties related to employment services for applicants, new employees, and existing staff. This role involves data management, customer service, and support for various HR functions, ensuring efficient operations within the department.

Responsibilities

• Receives and responds to all walk-in customers and departmental telephone calls regarding employment or concerns.
• Performs assigned data entry functions; serves as backup for KRONOS timekeeping system data entry clerk.
• Verifies employment data; completes mandated district, state, and federal forms; and processes security checks and drug screening of candidates.
• Assists with completing initial hiring paperwork for special programs.
• Assists with processing of Student Accident Insurance.
• Assists with documentation for workers' compensation, safety, unemployment, and other claims and forms; responds to urgency and proper routing.
• Processes batches of documents for imaging, storage, and disposal.
• Prepares correspondence involving employment, resignation, termination, suspension, leave of absence, and verification of employment and submits documents in accordance with the practice of the division as directed.
• Retrieves mail, processes, and delivers.
• Maintains supply of all departmental forms in an easy-to-find filing system; assists with the preparation of benefits packets for new hires.
• Maintains employment departmental records and files, including spreadsheets, scanned documents, and other electronic and paper files.
• Assists with the preparation and completion of reports as requested.
• Maintains departmental supplies and storage area.
• Assists with the processing and orientation of substitutes, certificated employees, and new classified employees.
• Drafts responses to correspondence as appropriate.
• Performs all other duties as necessary for the effectiveness of the department.

Requirements

• High school diploma or GED required.
• At least two years of work experience in a business office that involves direct customer contact, data entry, and the organization and maintenance of data and files.
• Experience with Microsoft Office (particularly Word and Excel) and other software products and standard office machinery.
• Excellent oral and written communication skills, including the ability to draft responses to correspondence or to deliver information.
• Proven ability to understand and follow written or verbal instructions in a timely and accurate manner with attention to detail and the ability to complete work with minimal supervision.
• Ability to interact with employees and the public in a tactful and courteous manner, sometimes in difficult situations.
• Valid GaPSC Support License.

Nice-to-haves

• Coursework or training in business skills or office management.