About the position
The CRM System Admin at the District of Columbia Department of Buildings is responsible for the effective provisioning, installation, configuration, operation, and maintenance of computer hardware, software, and related infrastructure. This role requires advanced knowledge of records management methodologies and the ability to navigate federal and local regulations regarding records management.
Responsibilities
- Knowledge of Federal and District of Columbia records management laws, regulations, rules, policies and procedures.
- Understanding of the principles and concepts of information governance and the complete records process.
- Knowledge of record storage systems and retention procedures as per relevant regulations.
- Evaluate the day-to-day functioning of the program and initiate changes for improvement.
- Establish and maintain effective working relationships with local records officials and federal/state agents.
- Exercise sound judgment in developing and interpreting policies and procedures.
- Communicate effectively to organize ideas and present findings logically.
- Understand the Agency's Records Programs and their interaction with e-records systems.
- Organize and prioritize tasks to meet deadlines with a strong focus on customer service.
Requirements
- Advanced knowledge of records management methodologies and systems.
- Experience interpreting laws, regulations, procedures, or guidelines.
- Ability to administer and manage an automated fulfillment and registration system.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
- Organized, detail-oriented, and a self-starter.
