System Administration (Directory Services)

Alakaina Family of Companies - Honolulu, HI

Honolulu, HI

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Alaka`ina Foundation Family of Companies (FOCs) is looking for a qualified System Administration (Directory Services) to support the Regional Cyber Center Pacific at Fort Shafter, Hawai'i. The Army Pacific (AP) Active Directory Forest is comprised of approximately 48 domain controllers (DC) on several enclaves. The role involves operating, managing, and defending the classified and unclassified active directory forest, ensuring its security and operational uptime, and providing Active Directory service support for DODIN-A PACIFIC.

Responsibilities

• Operate, manage and defend the classified and unclassified active directory forest.
• Ensure the AP forest is secure and operational 99.9 percent of the time.
• Provide AD service support for DODIN-A PACIFIC.
• Provide AD situational awareness to RCC-P Director, Deputy Director, and Team Lead.
• Diagnose/repair AD Degradation or interruptions.
• Provide Army Pacific portion of the users and other customers with information regarding AD service degradation or interruptions.
• Maintain AD domain controllers and other NETCOM managed AD CIs; update all CI as required to meet minimum security baseline requirements.
• Continuously monitor the Active Directory Domain in order to detect malfunction, intrusion attempts, and anomalies.
• Design and manage directory synchronizations with other systems.
• Create utilities and scripts to synchronize directory services. Ensure information integrity. Add user functionality. Coordinate actions with other organizations.
• Provide Active Directory administration at the area processing center or regional nodes.
• Provide Microsoft Active Directory OU administration and assign permissions in accordance with delegation model.
• Operate and maintain global directory in support of Forest Management for Active Directory.
• Perform hardware upgrades, software upgrades, apply security patches and apply recommended operating system (OS) patches, test and install desktop software, add user accounts, remove user accounts, provide system performance tuning, and perform backups and restores.
• Monitor, troubleshoot, and resolve IT server and workstation-related trouble tickets.
• Create/change approved Group Policies for any customer requirements and to remediate all vulnerabilities for servers and workstations.
• Manage AD user accounts for NIPRNET and SIPRNET and CENTRIXS servers, systems, and Installation.
• Implement Defense Information Systems Agency required Standard Technical Implementation Guide requirements and fixes.
• Install, operate, and maintain a government-provided enterprise backup system for DoDIN Army Pacific hardware.
• Develop and implement a backup routine and sequence to ensure availability and integrity of backup data.
• Develop and implement an archive routine to satisfy retention, preservation and recovery requirements.
• Perform fault management, preventive maintenance, and backup and recovery for IT components.
• Manage, monitor, and secure all internal systems at the RCC-P work center.
• Complete 99.9 percent of Government requests by the established deadline.
• Track all incidents or fixes in Remedy Trouble Ticketing system.
• Manage domain level Public key servers and infrastructure.

Requirements

• Bachelor's Degree in a related field, preferred.
• Must meet IAT III minimum baseline requirements per DoD 8570.01-M upon date of hire.
• FITSP-O or GFACT or CASP+ or CCNP Security or CCSP.
• Must meet designated Computing Environment (CE) certifications (Microsoft 365 Certified: Enterprise Administrator Expert) within 6 months of hire date.
• Enterprise System Administration experience on Microsoft Windows platform.
• Knowledge and understanding of TCP/IP network architecture and implementation.
• Knowledge and understanding of the associated IA principles and framework.

Benefits

• Competitive salaries
• 401K plan with company match
• Medical, dental, disability, and life insurance coverage
• Tuition reimbursement
• Paid time off
• 11 paid holidays