System Administrator- Expert

Sunrise Systems - Raleigh, NC

Full-time - Mid Level

Hybrid - Raleigh, NC

Professional, Scientific, and Technical Services

About the position

The System Administrator - Expert position is a hybrid role within the CLIENT Enterprise Endpoint Management Operations team, focusing on providing security application and software support for endpoint and server operating systems. This role is critical in managing and supporting both managed and non-managed devices, ensuring the security and efficiency of enterprise software and applications across the CLIENT campus and its distributed agencies.

Responsibilities

• Provide primary support for Enterprise Endpoint Security tools including SCCM/MECM, Intune, Antivirus, Tanium, and AGPM.
• Manage Infrastructure Configuration and Remote Endpoint Management Support.
• Document processes and procedures related to endpoint management.
• Support managed and non-managed desktops, laptops, and mobile devices.
• Troubleshoot LAN/WAN issues as they arise.
• Lead project management efforts related to endpoint security and management.

Requirements

• Extensive knowledge and skills with Intel/AMD-based computing equipment (Servers, Desktops).
• Demonstrable skills with MECM (inventory, software distribution, patch management, and PowerShell scripting on an Enterprise level).
• Extensive knowledge of Windows OS 10, 11, Windows Server 2016, and Active Directory.
• Proficient in Microsoft Intune, M365, Office 2016, Visio, Project, and SharePoint.
• Minimum of 2 years experience supporting and maintaining a MECM/SCCM enterprise environment.

Nice-to-haves

• Knowledge of Azure and Intune (MDM, MAM, Apple and WIN10 devices).
• Familiarity with Crowdstrike (Antivirus & Firewall on an Enterprise level).
• Understanding of Bitlocker & Defender (Anti-malware and encryption on Enterprise level).
• Some knowledge of Ivanti Admin patch management for non-Microsoft applications.