System Administrator(Hybrid)

Icore Technologies - Raleigh, NC

Full-time - Mid Level

Raleigh, NC

Transit and Ground Passenger Transportation

About the position

The System Administrator (Hybrid) position is a Tier 3 role within the DIT Enterprise Endpoint Management Operations team, responsible for providing security application and software support for endpoint and server operating systems. This role involves managing enterprise software and applications, supporting both managed and non-managed devices, and ensuring effective endpoint security through various tools and technologies.

Responsibilities

• Provide primary support for Enterprise Endpoint Security tools including SCCM/MECM, Intune, Antivirus, Tanium, and AGPM.
• Manage Infrastructure Configuration and Remote Endpoint Management Support.
• Document processes and procedures related to endpoint management.
• Support managed and non-managed desktops, laptops, and mobile devices.
• Assist in project management and implementation efforts.

Requirements

• Minimum of 2 years experience in Tier 3 level support.
• Extensive knowledge of MECM (inventory, software distribution, patch management) and PowerShell scripting.
• Experience with Windows OS 10, 11, Windows Server 2016, and Active Directory.
• Knowledge of Microsoft Intune, M365, Office 2016, Visio, Project, and SharePoint.
• Experience in LAN/WAN troubleshooting.

Nice-to-haves

• Knowledge of Azure and Intune (MDM, MAM, Apple and WIN10 devices).
• Familiarity with Crowdstrike (Antivirus & Firewall on an Enterprise level).
• Some knowledge of Ivanti Admin patch management for non-Microsoft applications.

Benefits

• Hybrid work environment allowing work from home and on-site.
• Access to advanced security tools and technologies.