Blue Origin - Seattle, WA

posted 4 months ago

Full-time - Mid Level
Seattle, WA
Transportation Equipment Manufacturing

About the position

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. As part of a small, passionate, and accomplished team of experts, you will provide computer support to our engineers and staff, and manage critical information technology infrastructure for various spaceflight systems. This position will directly impact the history of space exploration and will require your dedicated commitment and detailed attention towards safe and repeatable spaceflight. You will share in the team's impact on all aspects of IT infrastructure, ensuring a flawless user experience and maintaining a secure and efficient network environment. Your role will involve administering file server administration, user privileges, and group policy, conducting software testing, implementing contingency planning, and managing backups to safeguard critical information. You will also be responsible for installing, configuring, deploying, patching, and removing computer and server hardware, software, and peripherals to support the organization's IT needs. Additionally, you will maintain an automated system for change control and patch management, keep a detailed inventory of all hardware and software, and document general processes to encourage collaboration and effective communication within the team. This position requires exceptional support outside of regular business hours and participation in an on-call rotation to address urgent IT issues.

Responsibilities

  • Secure environment account management, storage management, and local authentication support to ensure a flawless user experience.
  • Administer file server administration, user privileges, and group policy to maintain a secure and efficient network environment.
  • Conduct software testing and restoration operations to ensure system functionality and data integrity.
  • Implement contingency planning and backups to safeguard critical information and ensure business continuity.
  • Install, configure, deploy, patch, and remove computer and server hardware, software, and peripherals to support the organization's IT needs.
  • Effectively identify and resolve issues with computers, servers, virtual machines, and other devices using advanced diagnostic techniques, ensuring prompt resolution.
  • Maintain an automated system for change control and patch management to ensure the security and stability of the IT infrastructure.
  • Keep a detailed inventory of all hardware and software to facilitate efficient asset management.
  • Document general processes and maintain comprehensive documentation to encourage collaboration and effective communication within the team.
  • Manage and configure Microsoft Exchange Server, network switches, and virtual machines and environments to support seamless communication and collaboration.
  • Provide exceptional support outside of regular business hours (weekends, holidays, etc.) as required to minimize downtime and ensure uninterrupted operations.
  • Serve on an on-call rotation, being available after hours via phone to address any urgent IT issues.

Requirements

  • US Citizen with an Active TS with current SCI eligibility.
  • Proficiency in performing all Security Plus (Security+) type functions to ensure the highest level of cybersecurity.
  • Current DoD 8570.01-M certification (Level IAM II), or the ability to earn a certification within 30 days of employment.
  • A minimum of a B.S. degree in information systems or computer science, or equivalent experience.
  • 5-10 years' experience as a system administrator in a windows environment.
  • Experience with Exchange Server configuration and administration.
  • Proficiency in PowerShell or equivalent tools to automate processes.
  • Demonstrated ability to provide excellent support to computer users with diverse science and engineering backgrounds.
  • Ability to quickly adapt to fast-changing priorities and deadlines.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance
  • Paid parental leave
  • Short and long-term disability
  • 401(k) with a company match of up to 5%
  • Education Support Program
  • Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours
  • Up to 14 company-paid holidays
  • Discretionary bonus designed to reward individual contributions and allow employees to share in company results.
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