System Administrator - Infrastructure III

Paycom - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Professional, Scientific, and Technical Services

About the position

The System Administrator role at Paycom is focused on managing and maintaining both physical and virtual server environments, enterprise storage systems, and backup solutions. This position is critical for ensuring the stability, performance, and security of the IT infrastructure, supporting mission-critical systems, and enhancing operational efficiency. The ideal candidate is a passionate technologist dedicated to continuous improvement and optimization of systems.

Responsibilities

• Assist the team in the architecture, planning and design of new system infrastructure implementations and processes.
• Install, configure, and maintain physical and virtual servers according to internal customer requirements.
• Install, configure, and maintain enterprise storage solutions ensuring efficient use of storage resources and data integrity.
• Administer virtual environments using technologies such as VMware, Hyper-V, or OpenShift, ensuring optimal resource allocation and performance needs.
• Develop and implement backup solutions, replication policies, and disaster recovery strategies to protect against data loss and ensure business continuity.
• Configure and tune systems for best performance, following vendor or industry best practice guidelines.
• Work support tickets, projects and tasks assigned to the System Infrastructure team.
• Monitor system capacity, performance, and logs and provide reports for management's awareness into the technical health of Paycom's infrastructure.
• Write and update documentation for day-to-day duties and team knowledgebase.
• Develop scripts and use automation tools to improve operational efficiency and automate routine tasks.
• Communicate with vendors to ensure we are properly licensed and up to date on renewals.
• Be responsible for and act as subject matter expert on any assigned systems.
• Participates in on-call rotation responding to incidents and escalations as needed.
• Work closely with IT teams, vendors, and stakeholders to deploy new technologies, troubleshoot issues, and optimize systems.

Requirements

• Bachelor's degree required, preferably in MIS, Info Sys, Computer Science, or related fields.
• At least one of the following certifications preferred: VMware VCP/VCAP/VCDX, MTA/MCSE or current equivalent, SCSN-E/EMCSA or similar storage certification.
• 4+ years of professional IT experience supporting servers and/or enterprise storage systems.
• Experience working in medium/large datacenter environments.
• Experience with enterprise storage solutions (SAN, NAS) and storage management tools.
• Ability to write technical design and build documentation for systems, storage and backup infrastructure.
• Experience in monitoring and alerting tools and techniques for supporting systems.

Nice-to-haves

• Experience with automation tools and scripting technologies such as Ansible, PowerShell, Python, etc.
• Familiar with object storage (S3) and its usage with modern applications.
• Data copy or replication tools such as robocopy, rsync, or emcopy.
• Experience with disaster recovery as it relates to server architecture, storage systems, and data recovery techniques, including replication, snapshots and disaster recovery best practices.
• Monitoring, tuning, and troubleshooting hardware and performance metrics.
• Advanced knowledge and administration of Windows or Linux server OS.
• Working knowledge of storage concepts such as RAID technologies, replication, and snapshots.
• Knowledge of virtualization technologies such as VMware, Hyper-V, and RH OpenShift.
• Linux or Windows server administration.
• Working knowledge of enterprise storage systems and protocols (SMB/CIFS/NFS/iSCSI).
• Using a log aggregation tool, such as Splunk, for troubleshooting and reporting.
• Knowledge of data retention policies and capacity planning.
• Excellent written and verbal communication skills.
• Strong troubleshooting and analytical skills.
• Focus on quality and customer service.
• Must be able to prioritize work.
• Kubernetes, Containers and Cloud Native Technologies (CNCF).
• Working knowledge of security, networking, and firewall components.
• Experience with VDI/VMware Horizon.
• Knowledge of rack and blade server hardware.
• Multi-node system architecture planning and design.
• System performance tuning and history of implementing best practice strategies.