System Administrator (Linux/Storage) IRES - SSFB

About the position

The System Administrator (Linux/Storage) supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will build, configure, deploy, administer, maintain and troubleshoot virtual and physical servers/systems. They will also build, configure, deploy, administer, maintain and troubleshoot storage systems/arrays. The role requires ensuring system changes are completed in accordance with developer documentation, configuration management and documentation practices. The candidate will utilize and follow developer-provided documentation to build and configure server/system hardware and software to baseline specifications. They will research technologies and leverage optimization techniques to ensure systems operate efficiently, perform necessary physical inspections, and research using system/event logs and appropriate tools/software to identify problems, trends and aid in troubleshooting actions. The candidate will assist integration managers in problem definition and root cause analysis as needed, provide timely updates to appropriate team leaders, managers and stakeholders on status of tasks and troubleshooting efforts, and make recommendations to plan, develop and execute work plans that achieve critical-path requirements. Collaboration and communication with internal and external team members and customers will be necessary. The candidate will identify developer-documentation errors and provide appropriate channels/personnel for correction, use the REMEDY ticketing system to report, track and document problems and resolution life-cycle actions on faulty systems, and perform evening shift work and weekend duty as needed to meet off-hour mission activities.

Responsibilities

• Build, configure, deploy, administer, maintain and troubleshoot virtual and physical servers/systems.
• Build, configure, deploy, administer, maintain and troubleshoot storage systems/arrays.
• Ensure system changes are completed in accordance with developer documentation, configuration management and documentation practices.
• Utilize and follow developer-provided documentation to build and configure server/system hardware and software to baseline specifications.
• Research technologies and leverage optimization techniques to ensure systems operate efficiently.
• Perform necessary physical inspections and research using system/event logs and appropriate tools/software to identify problems, trends and aid in troubleshooting actions.
• Assist integration managers in problem definition and root cause analysis as needed.
• Provide timely updates to appropriate team leaders, managers and stakeholders on status of tasks and troubleshooting efforts.
• Make recommendations to plan, develop and execute work plans that achieve critical-path requirements.
• Collaborate and communicate with internal and external team members and customers as needed.
• Identify developer-documentation errors and provide appropriate channels/personnel for correction.
• Use REMEDY ticketing system to report, track and document problems and resolution life-cycle actions on faulty systems.
• Perform evening shift work and weekend duty as needed to meet off-hour mission activities.

Requirements

• Must have one of the following combinations of education and experience: HS Diploma (or GED) and 12 years of general experience; Associate's degree and 10 years of general experience; Bachelor's degree and 8 years of general experience; Master's degree and 6 years of general experience.
• Must have 7 years of directly related experience in IT systems, installing and configuring operating systems and virtual machines, and troubleshooting.
• Must have 1 year of experience working in a management or leadership role.
• Must have strong knowledge of storage technologies, including SAN, NAS, cloud storage, and backup solutions.
• Must have familiarity with storage management tools (e.g. NetApp, EMC, Dell, IBM, etc.).
• Must have experience with storage protocols (e.g. iSCSI, FC, NFS, SMB).
• Must have strong problem-solving skills and the ability to troubleshoot complex storage related issues.
• Must have experience building, configuring and deploying servers/systems using VMware 7.0 (or higher).
• Must have administration experience on RHEL 7 and 8 using Command Line Interface.
• Must have a current DoD approved 8570 Level II certification such as Security+ CE.
• Must have, or obtain, an active DoD Secret Security Clearance.

Nice-to-haves

• Have experience working with Ansible automation.
• Have network troubleshooting experience.
• Have experience implementing Multi Factor Authentication methodology.
• Have experience with H P server hardware.
• Have experience with NetApp Storage.
• Knowledge of Missile Defense, DoD communications systems and MDIOC operations.
• Have Project Management experience.
• Degree in an IT or Engineering related discipline.

Benefits

• Flexible work schedules.
• Educational reimbursement.
• Retirement benefits (401K match).
• Employee stock purchase plan.
• Health benefits.
• Tax saving options.
• Disability benefits.
• Life and accident insurance.
• Voluntary benefits.
• Paid time off and paid holidays.
• Parental leave.