System Administrator or System Engineer

Abacus Service Corporation - Raleigh, NC

Full-time - Entry Level

Hybrid - Raleigh, NC

Professional, Scientific, and Technical Services

About the position

The System Administrator position is a hybrid role focused on providing expert support for endpoint security tools and infrastructure management within the DIT Enterprise Endpoint Management Operations team. The role involves working with various operating systems and enterprise applications to ensure security and functionality for managed and non-managed devices across the state of North Carolina.

Responsibilities

• Provide primary support for Enterprise Endpoint Security tools including SCCM/MECM, Intune, Antivirus, Tanium, and AGPM.
• Manage Infrastructure Configuration and Remote Endpoint Management Support.
• Document processes and procedures related to endpoint management.
• Support managed and non-managed desktops, laptops, and mobile devices.
• Assist in project management and implementation efforts.

Requirements

• Minimum of 2 years of Tier 3 level support experience.
• 2 years of experience in Intune administration.
• 2 years of experience with Power BI.
• 2 years of experience with SharePoint.
• 2 years of experience with Windows 11.
• Strong documentation and communication skills.

Nice-to-haves

• Knowledge of Azure and Intune (MDM, MAM, Apple and WIN10 devices).
• Experience with Crowdstrike (Antivirus & Firewall on an Enterprise level).
• Familiarity with Bitlocker & Defender (Anti-malware and encryption on Enterprise level).
• Some knowledge of Ivanti Admin patch management for non-Microsoft applications.

Benefits

• Contract position with potential for extension.
• Hybrid work environment with some onsite requirements.